LOGISTICS & PACKAGING
No matter where you live, we have the best shipping options for you. Serving hundreds of clients around the world every day, we strive to provide you with the highest level of service.
Shipping charges are calculated based on package weight, destination, and the shipping method you choose.
Our estimated delivery date depends on several factors, including the destination address, the shipping option you choose, and how quickly we can assemble and prepare your item for shipping. You can calculate a delivery estimate by calculating the processing time of your order and adding the delivery time based on the shipping method you choose.
If your order is worth more than $30, you will receive free shipping in the continental US. Currently, the online store can only ship to the US.
We take 24 hours to 48 hours to prepare your order, except weekends and holidays, most packages will be shipped within 24 hours. We will update tracking information within 2-4 business days. You will receive an email with shipping notification and tracking details. You will also receive an email after your order has been delivered with tracking information.
Transport Company:
We work with 4 carriers to ensure your order arrives on time: UPS, USPS, FedEx and Amazon Logistics US.
Note: We do not accept requests to designate specific carriers to deliver packages.
Beyond Delivery Time:
Shipping may be delayed due to covid-19. If your order is delayed, please contact us via email eutenghaoservice@163.com, we will promptly check with the shipping company. Thank you for your understanding and support.
Sale Tax:
Sales tax will be levied in accordance with U.S. tax laws. Customers with shipping addresses in the following states will be charged a certain tax at checkout, and the tax rate will be determined by the local government. (Arizona, California, Colorado, Florida, Georgia, Illinois, Indiana, Kentucky, Maryland, Michigan, Minnesota, North Carolina, New Jersey, Nevada, New York, Ohio, Pennsylvania, Texas, Utah, Virginia, Washington, Wisconsin) will be reported and filed with the IRS on time.